Jilibet1's Privacy Policy — Your Data, Our Responsibility

This Privacy Policy applies to all of Jilibet1's digital services — the website, the mobile browser version, and any apps launched in the future. By accessing our platform, you are agreeing to this policy.

Jilibet1 is a trusted platform for online gaming users in Bangladesh. Protecting our users' privacy is both a legal obligation and an ethical one. This policy applies equally to everyone — registered members and casual visitors alike.

Jilibet1 is not responsible for the privacy practices of any third-party websites or services outside this policy. If you visit an external site, we recommend reading its own privacy policy.

Jilibet1 only collects information that is necessary to provide our services, maintain security, and meet legal obligations. We never ask for data we don't need.

We do not collect any information beyond what is listed above. If additional data is ever needed in special circumstances, we will inform you in advance and obtain your consent.

Jilibet1 uses your data solely for specific, defined purposes. We never use your information for anything beyond what is listed below:

• Account Management: Your identity and contact details are used to create your account, enable login, and ensure account security.
• Payment Processing: Financial information is used to process deposits and withdrawals.
• Fraud Prevention: Technical data is analysed to detect suspicious transactions and identify multiple accounts.
• Customer Support: When you contact support, relevant information is used to help resolve your issue.
• Legal Obligations: Information may be disclosed in response to lawful requests from government or regulatory authorities.
• Service Improvement: Anonymous usage statistics are analyzed to understand which features are most used and where issues may occur.
• Marketing (Optional): With your consent, we may send you notifications about special offers and promotions. You can opt out at any time.

Jilibet1 does not share your data with third parties, with a few specific and limited exceptions. Circumstances where data may be shared:

• Payment Processors: Payment gateways such as bKash and Nagad receive only the minimum information necessary to process transactions. They operate under their own privacy policies.
• Legal Authorities: We are legally required to share information in response to a court order or a lawful request from a government authority.
• Security Partners: Fraud detection software or cybersecurity providers may process limited data in encrypted form.
• Business Changes: In the event of a merger or acquisition, data may be transferred as part of that process — however, the new entity will be bound by this same Privacy Policy.

Jilibet1 uses cookies to keep the site running properly and to improve your browsing experience. Cookies are small text files temporarily stored in your browser.

Types of cookies we use:

• Essential Cookies: Login sessions and security tokens are essential for the site to function and cannot be disabled.
• Functionality Cookies: Remembers your language preference and display settings. You can disable this at any time.
• Analytics Cookies: Anonymous statistics such as page visits and time spent on site are collected. No personally identifiable information is revealed.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent login and certain features from working correctly.

Jilibet1 protects your data to the highest industry standards. Our security framework includes:

• SSL/TLS Encryption: All communication between you and our website is encrypted with 256-bit SSL. When you see the padlock icon in your browser, your connection is secure.
• Data Encryption: All sensitive data at rest — passwords, payment details — is stored hashed or encrypted.
• Two-Factor Authentication: OTP verification is used as an added layer of security on your account.
• 24/7 Monitoring: Our security team monitors systems around the clock and detects any unusual activity in real time.
• Access Control: Only authorised personnel can access your data, and only when required for their work.
• Regular Security Audits: Independent third-party cybersecurity experts regularly audit and test the security of our systems.

You have clear, defined rights over your data at Jilibet1. You can exercise these rights at any time:

• Right to Access: To find out what information we hold about you, contact our support team. We will respond within 30 days.
• Right to Rectification: If any of your information is inaccurate, you can submit a request to have it corrected.
• Right to Erasure: After closing your account, you may request deletion of your data. However, certain information may need to be retained for a defined period to meet legal requirements.
• Right to Object to Processing: You may object to your data being used for marketing or any optional processing.
• Data Portability: You can request an export of your account data in a standard, portable format.
• Right to Withdraw Consent: Any consent you have given for the use of your data can be withdrawn at any time.

To exercise any of these rights, email our support team at: support@jilibet1.biz — We will respond within 30 business days.

Jilibet1 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: Retained for as long as your account remains active. After closure, data may be kept for up to 5 years for legal compliance purposes.
• Transaction Records: Retained for 5–7 years in accordance with financial regulatory requirements.
• Customer Support Contact: Retained for up to 2 years after the issue is resolved.
• Cookies & Session Data: Session cookies are deleted when you close your browser; persistent cookies last for a maximum of 1 year.

Jilibet1 is strictly for adults. Our services are not intended for anyone under 18. We do not knowingly collect or store data from minors.

A national ID or other document is required during registration for age verification. If a minor is found to have created an account, it is immediately closed and all associated data is deleted.

If you believe a minor is using our platform, please notify our support team immediately and we will act promptly.

For any questions, concerns, or complaints about our Privacy Policy, feel free to reach out to us directly. Every message we receive is taken seriously.

If we are unable to resolve your complaint to your satisfaction, you have the legal right to escalate the matter to the relevant regulatory authority.

Jilibet1 may update this Privacy Policy when necessary — for example, if our services expand, laws change, or our operations evolve.

Before making any significant changes, we will:

• We will send advance notice to your registered email address
• A clear banner will be displayed at the top of the website
• We will update the "Last Updated" date at the top of the policy

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you may request that your account be closed.